Training Portfolio

Leadership
Series

Problem
Solving

Decision
Making

Resume

Rip Smith
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The Industrial Leadership Series

Problem Solving

Overview:

This training program:

• Defines the term "problem" in a way that can apply to a wide range of
  situations and describes some general ways of categorizing problems
• Defines the term "problem solving" in a way that can apply to a wide
  range of situations
• Describes some general principles for problem
  solving and describes a five-step problem solving process

• Describes a way to define a specific problem and the goal for solution,
  and demonstrates the process for a problem that might occur in an
  industrial facility
• Describes some general methods that can be used to gather information about a problem, and lists general questions that can
  provide information about a problem
• Demonstrates how the brainstorming process can be used to generate
  possible solutions to a problem
• Demonstrates the process of evaluating alternative solutions to a
  problem so that a decision can be made
• Describes the general elements of an action plan for implementing a
  solution to a problem

Subjects

What's the Problem?

• Problems in General
• The Problem Solving Process
• Defining the Problem and the Goal

Moving Toward a Solution

• Collecting Information
• Generating and Evaluating Alternatives
• Making the Decision
• Implementing the Solution